Frequently Asked Questions
Everything you need to know about your Tenno gear and shipments.
How long will it take for my gear to arrive?
Standard shipping typically takes 5-10 business days for domestic orders. International shipping times vary by destination and can take between 2-4 weeks depending on customs processing.
What is your return policy for apparel?
We accept returns and exchanges on unworn and unwashed clothing within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.
Do you ship your merchandise globally?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for any applicable customs fees, taxes, or duties imposed by their local government.
How should I care for my Warframe screen-printed shirts?
To preserve the quality of the print, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid ironing directly over the printed graphics.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.